Course Overview

• The CKM is a comprehensive five-day course designed to empower participants with essential tools and strategies to capture, organise, store, and share knowledge effectively. This program delves into key areas such as implementing lessons learned, nurturing communities of practice, and fostering a culture of continuous learning to drive organisational success. Upon completion, participants will earn a formal endorsement from KNOCO, a testament to their expertise and dedication to Knowledge Management (KM) excellence. They will also be entitled to use the prestigious CKM post-nominals, highlighting their professional status and mastery of KM strategies and practices on a global scale.

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Organisational Learning Outcomes

• 1. Develop expertise to identify gaps, barriers, and solutions in knowledge-sharing practices.

  2. Design a clear KM vision, strategy, and actionable plans for effective knowledge management implementation.

  3. Conduct knowledge audits, create knowledge maps, and utilise tools for capturing and reusing organisational knowledge.

  4. Leverage knowledge-capturing tools that effectively manage lessons learned and build Communities of Practice (CoPs) to foster a culture of sharing and learning.

  5. Evaluate KM initiatives and measure their impact using tailored tools and methods.

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Individual Learning Outcomes

1. Recognise the strategic value of capturing, organising, and sharing knowledge.

2 .Establish a KM framework to strengthen  knowledge management, including a clear vision, actionable strategies, and allocated budgets.

3 . Leverage critical knowledge assets systematically to foster continuous learning, drive knowledge reuse, and deliver improved organisational  outcomes.

4. Build a foundation for Communities of Practice (CoPs)  to stimulate innovation and promote continuous learning through shared expertise and micro-learning initiatives.

5. Implement tools to assess KM effectiveness, ensuring alignment with organisational goals and continuous improvement.

Target Audience / Who May Benefit

• - Professionals who are responsible for implementing KM in their Organisation.
• - Professionals who have begun implementing lessons learned or initiated knowledge sharing and learning activities and wish to know more.
• - Professionals who are new to KM and keen to explore its potential for enhancing their Organisation’s performance.

Course Pre-requisite:

• - Open to individuals who may not have prior experience or practical involvement Knowledge Management;
• - Participants should be able to understand and communicate effectively in English to fully benefit from the training materials, discussions, and exercises
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