AGILE TRANSFORMATION SERIES
AGILE COACHING
AGILE PRACTITIONER: A COACHING APPROACH
Facilitate the adoption of Agile Practices through Coaching
Program Overview
This Agile Training and Coaching Program integrates structured learning with real-time group coaching to equip teams with both the knowledge and the behavioural mindset required for sustained agility.
> Training Phase: This phase encompasses intensive training in Agile knowledge and practice, enabling participants to build a solid foundation in Agile values, Scrum roles and ceremonies, backlog management, sprint execution, metrics, and Agile tools. Sessions are interactive, simulation-driven, and reinforced with hands-on use of Jira-
- > Coaching Phase: This phase encompasses clarifying and embedding Agile Mindset with a capstone simulation. This is followed by embedding behaviours and practices through live observation, facilitation, and mentoring. Coaching modules focus on applying aspects of Agile Mindset, improving Scrum events, clarifying Agile roles, empowering teams, practising servant leadership, and strengthening stakeholder engagement. The methodology fosters psychological safety, collaboration, continuous improvement, and outcome-driven delivery.
By combining training with coaching, the program ensures participants not only understand Agile practices but can apply them effectively in their roles, which will be a stepping stone to transforming both team culture and delivery outcomes over time.
Target Audience:
Project Team Members, Operational Team, Managers, Leaders
Course Pre-requisite:
- Any project experience would be an added advantage
Agile Coaching Broad Deliverables
| 1 | Improved team communication and collaboration |
| 2 | Increased productivity and efficiency |
| 3 | Enhanced quality of deliverables |
| 4 | Faster time-to-market for products and services |
| 5 | Greater transparency and visibility into project status and progress |
| 6 | More effective prioritisation of work and alignment with business goals |
| 7 | Increased adaptability to changing requirements and customer needs |
| 8 | Improved team morale and motivation |
| 9 | Increased customer satisfaction and engagement |
| 10 | Spark the institutionalisation of a more Agile and responsive organisational culture |
Training Phase: Structured Learning & Knowledge Acquisition
Focus: Build foundational knowledge and practical skills in Agile adoption to enable participants to experience Agile through simulations and practical exercises
Delivery Format:
• Interactive training sessions combining short lectures, discussions, group activities, and simulations
• Hands-on exercises with real-world scenarios
• Use of Agile tools to reinforce learning
Audience:
• Scrum Masters, Product Owners, Development Teams
• Project Managers, Product Managers, Team Leads, Business Analysts, Development Team, Testers, Architects and stakeholders transitioning to Agile environments
Methodology:
• Supported by slides, participant workbooks, and activity handouts
• Facilitator-led simulations and role-based exercises
• Socrative Method of Engagement
Coaching Phase: Personalised Guidance, Mindset Alignment and Application Support
Focus: Embed Agile mindset and behaviours via coaching in real-time contexts
Delivery Format: Simulation, Experiential coaching, Mentoring & Facilitated team reflection
Audience:
• Scrum Masters, Product Owners, Development Teams
• Project Managers, Product Managers, Team Leads, Business Analysts, Development Team, Testers, Architects and stakeholders transitioning to Agile environments
Methodology:
• Live Coaching, Observation, Facilitation, Mentoring, Reflection, Practical Role Plays, Interactive Feedback
• Supported by slides, participant workbooks, and activity handouts
• Facilitator-led simulations and role-based exercises
• Socrative Method of Engagement
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Discuss Agile values and principles (Agile Manifesto)
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Explore the origins and philosophy of Scrum
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Identify the differences between Agile and traditional project management
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Distinguish between Scrum Master, Product Owner, and Development Team roles
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Discuss the Structure of the Scrum Team, including the specific roles of the Product Owner, Scrum Master, and Development Team
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Relate the purpose and flow of Scrum events
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Define Strategic Direction: Establish a clear Project Vision and Business Goals to guide delivery
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Clarify Product Leadership: Distinguish the different responsibilities between a Product Owner and a Product Manager
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Explore Agile Methodologies: Gain proficiency in Lean, Kanban, and Scrum frameworks
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Implement Organisational Support: Apply principles of Agile Governance and leverage Leadership Support to empower self-organising teams
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Explore estimation techniques (Story Points, Planning Poker)
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Manage requirements via Themes, Epics, User Stories, and Tasks
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Crafting User Stories (Who/What/Why), System Stories, and Job Stories
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Create Acceptance Criteria: Defining "Done" from a stakeholder and quality perspective
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Apply relative sizing techniques to forecast team capacity accurately.
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Differentiate between Risk and Uncertainty, embracing a "Fail Fast" mindset to validate assumptions early in the product lifecycle.
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Utilise a Risk Management Process to identify impediments, maintain a Risk Register, and implement mitigation strategies.
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Develop a Risk-Adjusted Backlog by inserting mitigation activities alongside user stories to ensure project resilience
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Facilitate Sprint Planning sessions to define clear Sprint Goals and create a prioritised Sprint Backlog
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Define and apply a Definition of Done (DoD) and a Working Agreement to ensure team consistency and high-quality outputs
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Conduct effective Daily Standups to track progress, surface impediments, and maintain team focus within a 15-20 minute timebox
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Maintain Short & Constant Sprints and transition items from the Product Backlog to the Sprint Backlog while monitoring team Velocity
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Apply techniques for Negotiation, Conflict Resolution, and Emotional Agility to manage team dynamics and stakeholder pressures
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Transition from command-and-control to Servant Leadership by empowering the team and continuous alignment with stakeholders
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Perform ongoing Backlog Grooming to ensure user stories remain prioritised, estimated, and ready for future sprints
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Facilitate formal sessions to Validate Deliverables and gather stakeholder feedback on the product increment
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Differentiate between Sprint Retrospect (team process improvement) & Introspective (individual self-reflection) to drive ongoing growth
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Conduct effective Sprint Retrospective
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Define Release Deliverables using MVP (Minimum Viable Product) principles and conduct comprehensive Release Planning.
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Interpret various Metrics to monitor project health and facilitate a final Release Retrospect
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Apply selected Agile values, principles and practices in regard to a simulated Agile project environment
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Relate challenges faced in correlating with findings from the Agile Coaching Survey
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Embrace typical challenges faced by Agile teams and approaches to overcome them
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Embrace Agile principles, practices, techniques, tools and concepts regarding its application in organisations’ specific context
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Adopt a mindset that views changing requirements as an opportunity to learn and deliver a better product
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Use techniques like the "Empty Chair" to ensure the customer's needs remain at the core of every technical decision
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Shift from simple cooperation to deep co-creation to improve information sharing and collective failure recovery
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Practice regular individual self-reflection to foster personal growth and improve one's contributions to the team
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Implement CI/CD pipelines to deliver small, high-quality updates frequently and reduce deployment risk
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Balance visual tools (visibility) with honest communication (transparency) to ensure an accurate understanding of project status
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Prioritises straightforward solutions (YAGNI) and limit work-in-progress (WIP) to maximise team efficiency
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Build high-performing teams by fostering psychological safety across the four stages: Inclusion, Learner, Contributor, and Challenger
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Pivot team measurements from simple "output" (quantity of tasks) to meaningful "outcomes" (real impact and behaviour change)
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Use time-boxed research activities (Spikes) to reduce technical uncertainty and validate feasibility before implementation
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Relate measure to create an Agile environment – both internal and external
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Apply Agile Mindset in various circumstances and use cases
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Relate the application of Servant Leadership that can be implemented in a typical project
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Discuss how transitioning into Agile Roles can be seen as a phased approach
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Discuss the mindset shift required to transition from a traditional project manager to an Agile practitioner/leader
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Discuss challenges faced by Product Owners and Scrum Masters when transitioning in Agile roles
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Create effective user, system and job stories in the context of the current project
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Create effective acceptance criteria mapped against stories in the context of the current project
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Create a Personal Action Plan (PAP) as a means to formulate and chart Agile Scrum adoption moving forward
Proposed Training & Coaching Coverage Map (subject to Discovery Exercise)
T denotes coverage during training sessions
C denotes coverage during coaching sessions

Course Details:
- Duration: TBD based on Discovery Exercise
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Contact Hours:
TBD based on Discovery Exercise
- Mode of Delivery: Onsite
- Post-Training Engagement: Included in Proposal
- Certificate: Yes
- Trainer/Coach: PMI-ACP, Atlassian Champion, Enterprise Agile Coach
- Capacity: Max 15 pax (max) per session for an immersive experience
INDUSTRIES WE'VE IMPACTED
- Software Development
- Information Technology
- Product Development
- Manufacturing
- Financial Services
- Consulting
- Retail
- Government
- Non-Profit Organisations
- Marketing, Sales and Advertising
- Education
- Telecommunications
CUSTOMISED SERVICES
| AGILE TRANSFORMATION |
| Agile Transformation Journey |
| AGILE COACHING |
| Agile Practitioner: A Coaching Approach |
| MENTAL AGILITY |
| LEADERSHIP AGILITY |
| TECHNICAL AGILITY |
|
OPERATIONAL AGILITY |
|
DESIGN AGILITY |
| AGILE CERTIFICATION |
|
PMI's Agile Certified Practitioner (PMI-ACP) Certified Agile Project Management Practitioner Certified Agile Mindset with Jira |
| KNOWLEDGE MANAGEMENT |



