certify your know-how as an Agile leader 



Empower Leadership Amidst VUCA Challenges


Course Overview

This Agile leadership certification training is designed to equip leaders with the knowledge, skills, and mindset needed to navigate and thrive in volatile, uncertain, complex, and ambiguous (VUCA) business landscapes. As organisations face rapid changes and disruptions, leaders must adapt their approach to effectively lead teams and drive success. This certification training offers a comprehensive exploration of agile leadership principles and practices tailored to VUCA environments. Learners will learn strategies to foster resilience, promote innovation, and inspire high-performance teams amidst constant change. Leaders will affirm their ability to develop a deep understanding of VUCA challenges and gain the tools to transform these challenges into opportunities for growth.


Learning Outcomes

1 Discuss techniques to lead and manage Agile teams in fast-paced, rapidly changing environments
2 Explain how to create a culture of collaboration and continuous improvement within Agile teams
3 Explain how to communicate and collaborate with stakeholders in a VUCA environment
4 Apply principles and practices of Agile and leadership in VUCA environments
5 Apply techniques to make quick and effective decisions in volatile, uncertain, complex, ambiguous environments
6 Utilise conflict resolution methods in dynamic, complex, uncertain settings for effective outcomes.


Target Audience:

Leaders and Managers who are keen to harness their innate ability to navigate uncertainty amidst VUCA challenges.

Potential roles impacted by this training include but are not limited to C-level executives, Directors and Senior Managers. 

Course Pre-requisite:

  1. Learners with experience managing team(s) and/or mastering servant leadership 
 Certification Requirements:

This examination is strictly closed-book and must be completed within a 1-hour time limit. Candidates are required to manage their time effectively to ensure exam completion within this period as determined by the examiner or trainer.

Your trainer will let you know the type of assessment at the start of the training. If the exam is conducted using multiple-choice questions (MCQs), there will be 40 MCQs in total. These questions are designed to thoroughly assess your knowledge and understanding of the subject matter. 

Should the assessment be conducted online, to successfully pass the exam, candidates must achieve a minimum score of 70%, which equates to correctly answering at least 28 out of the 40 questions.

All examinees must have access to a reliable laptop or desktop computer equipped with a stable internet connection. This requirement is crucial for accessing the exam materials and submitting your responses.

Discussing answers with fellow candidates or any external party is strictly prohibited to maintain the integrity of the examination process. Such actions will lead to immediate disqualification.
Candidates cannot leave their seats for any reason during the examination. It is vital to prepare accordingly before the exam starts to avoid any need to leave the exam environment.

In cases where the exam is administered remotely, candidates must keep their cameras turned on throughout the test. This measure is to ensure visibility and adherence to exam conditions.

 Topics for this Course:

  • Achieves Learning Outcome 1
  • Understanding the principles and practices of agile development, including Scrum, Kanban, and other agile frameworks

  • Achieves Learning Outcome 4 & 5
  • Understanding the characteristics and challenges of VUCA (volatile, uncertain, complex, and ambiguous) environments, and how to adapt leadership styles and approaches to manage in these environments

  • Achieves Learning Outcome 2
  • Developing emotional intelligence skills to build strong relationships, foster collaboration, and manage conflict effectively

  • Achieves Learning Outcome 4
  • Developing skills in strategic thinking, including identifying and evaluating opportunities, assessing risks, and making data-driven decisions

  • Achieves Learning Outcome 2 & 3
  • Understanding change management principles and techniques, including how to communicate change, manage resistance, and facilitate adoption

  • Achieves Learning Outcome 1
  • Developing skills in team leadership, including effective communication, coaching and mentoring, and creating a culture of continuous improvement

  • Achieves Learning Outcome 4
  • Developing skills in fostering innovation and creativity, including how to generate new ideas, prototype and test them, and bring them to market

  • Achieves Learning Outcomes 1 & 5
  • Developing skills in agility and adaptability, including how to pivot quickly, respond to changing market conditions, and manage risk effectively

  • Achieves Learning Outcomes 6
  • Navigate conflicts effectively in volatile, uncertain, complex, ambiguous environments through adaptive strategies for resolution and collaboration

  • Achieves Learning Outcomes 1-6
  • Review and reinforce key concepts covered throughout the training and prepare for the CCSD Agile VUCA Leadership Certification Exam

  • Achieves Learning Outcomes 1-6
  •  Sit for the proctored live CCSD Agile VUCA Leadership Certification Exam
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  1. Software Development
  2. Information Technology 
  3. Product Development 
  4. Manufacturing 
  5. Financial Services 
  6. Healthcare 
  7. Consulting 
  8. Retail 
  9. Government 
  10. Non-Profit Organisations
  11. Marketing, Sales and Advertising 
  12. Education 
  13. Telecommunications 
  14. Construction

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